Refund policy

SHIPPING AND RETURNS POLICY 

SHIPPING 

PLEASE NOTE: SHIPPING & ORDER PROCESSING 

Due to COVID-19 lockdowns throughout New Zealand & International, May cause major disruptions/ delays to freight delivery times. Please refer to your tracking number for updates & contact Courier Post for any updates with your order if delayed.

Standard delivery is 5-10 working days and for rural deliveries add an extra 2-3 days.

Prices shown are in NZD and DO NOT reflect International / Local currency conversions.

CUSTOMS DUTIES & TAXES 

Additional charges may occur for Customs duty or Taxes in which customers will need to pay for any Local / International customs duty or taxes on delivery. For more information please your local customs office. as TRPLE5NINE BARBELL is NOT responsible for these charges as they are determined Local / International customs.

 

RETURNS

PLEASE NOTE: Unfortunately we do not offer Refunds or Returns on International orders PLEASE insure your select correct size / product type BEFORE purchasing. For more information on products, etc or if your are not satisfied with your purchase. 

Please contact us:  trple5nine.barbell@gmail.com

**NEW ZEALAND ONLY

RETURNS

we are ONLY accepting Returns on products for our NEW ZEALAND Local customers.

All Returns/Claims must be made within 30 days of the invoice date

Accepting Returns- On incorrect items supplied, faulty items or if you are not satisfied with the product.

Please contact us:  trple5nine.barbell@gmail.com  for more information/etc.